“Pin It” Button General FAQ

The “Pin It” button is not showing up properly (or it shows up, but clicking isn’t working). What can I do?

Here are some things to try. After each one re-test a few posts or pages on your site to see if it’s fixed.

  • Make sure you’ve updated to the most current version of the plugin.
  • Clear your browser cache, log out/log in, test in a different browser.
  • If using any WordPress caching plugin, please empty/clear it (i.e. W3 Total Cache or WP SuperCache).
  • Disable other Pinterest-related plugins being used.
  • Test for theme and plugin conflicts (click here for more details)

Where can I find detailed shortcode and CSS class help?

There’s a help page under the Pin It Button menu item in your WordPress admin area with all the details.

Why do my pin counts seem off?

How do I display the button in places other than above or below the content (i.e. use a shortcode)?

  • Use the shortcode [pinit] to display the button within content.
  • Use the function <php echo do_shortcode('[pinit]'); ?> to display within template or theme files.
  • More shortcode instructions in the “Pin It” Button settings in your WordPress admin area.

How do I get the “Pin It” button to line up next to my other social sharing buttons?

  • Add custom CSS on the settings screen and optionally remove the surrounding <div> tag or…
  • Upgrade to the Pro version which includes some other social sharing buttons.